Terms & Conditions

BookmyCA is a platform that helps individuals and businesses discover and access professional services, including company registration, tax, GST, compliance, accounting, legal, and business advisory services.

BookmyCA may facilitate connections between users and independent professionals who provide these services.

You agree to:

1. Provide accurate and complete information when using our services
2. Provide genuine and valid documents when requested
3. Use our website and services only for lawful purposes
4. Keep your account and login information secure
5. Review information provided to you before submitting or approving any application, filing, or document
6. Cooperate with professionals handling your service request

You are responsible for ensuring that the information and documents you provide are accurate and up to date.

BookmyCA may connect you with independent professionals such as Chartered Accountants, Company Secretaries, lawyers, and other qualified service providers.

Unless explicitly stated otherwise, these professionals are responsible for the professional advice, filings, documentation, and services they provide.

BookmyCA does not guarantee a particular legal, tax, regulatory, financial, or business outcome.

When you submit a service request, we may use the information you provide to understand your requirements and connect you with an appropriate professional.

The scope, timeline, fees, and deliverables for a service may vary depending on your requirements and the professional handling your request.

Additional work or requirements may involve additional fees, where applicable. Any such charges should be communicated before the additional work is undertaken.

Prices displayed on BookmyCA may vary depending on the service, requirements, government fees, professional fees, and other applicable charges.

Where applicable, government fees, statutory charges, taxes, or additional professional services may be charged separately.

You agree to provide accurate payment information and pay all applicable charges associated with the services you purchase.

Certain services require identity documents, business records, financial information, or other supporting documents.

You confirm that:

1. You have the right to provide the documents and information submitted
2. The information provided is accurate to the best of your knowledge
3. The documents are genuine and have not been altered or misrepresented

Delays caused by incomplete, inaccurate, or late submission of information may affect service timelines.

BookmyCA operates strictly as an intermediary technology and workflow software provider under Section 79 of the Information Technology Act, 2000. It is not a CA, CS, legal, or accounting firm. All regulated statutory deliverables (audits, certifications, tax representations) are performed solely by independent, licensed professionals under separate bilateral contracts. Platform charges cover software access and administrative infrastructure only, never prohibited professional fee-splitting.

Under the Digital Personal Data Protection (DPDP) Act, 2023, you act as the Data Fiduciary responsible for securing all legal consents and board authorizations before uploading business, employee, or personal data. BookmyCA operates strictly as a Data Processor, handling your uploaded records and credentials solely to deliver requested software workflows.

BookmyCA never takes custody of physical DSC hardware tokens, USB cryptotokens, or private signing keys. Affixing digital signatures remains the exclusive physical and statutory responsibility of the authorized signatory under the IT Act, 2000. Users are advised not to share master statutory portal passwords or OTPs and remain fully liable for the authenticity of all submitted documents.

All artificial intelligence, OCR, and automated reconciliation tools provided across the platform are strictly assistive and probabilistic. Automated outputs do not constitute audited financial statements, tax computations, or formal legal advice and must always be reviewed and validated by an appropriately qualified professional prior to reliance or filing.

All platform subscription fees, software license charges, statutory portal fees, and professional retainers are payable in advance and are strictly final and 100% non-refundable under all circumstances. Fees are deemed fully earned upon account provisioning or workflow initialization. Non-refundability applies universally, including in instances of statutory rejections, administrative delays, or third-party portal downtime. Unilateral chargebacks are prohibited.

Users must comply with Rule 3(1) of the IT Rules, 2021 and refrain from uploading fraudulent, infringing, or unlawful records. BookmyCA's aggregate financial liability is capped at the platform technology fees paid by you in the preceding three (3) months. Disputes are subject to binding arbitration and the exclusive jurisdiction of the competent courts in India, supported by a formal Grievance Redressal Officer mechanism.